Terms and Conditions
Last updated June 2nd, 2025
AGREEMENT TO OUR LEGAL TERMS
THESE TERMS AND CONDITIONS CONTAIN IMPORTANT INFORMATION PERTAINING TO YOUR RIGHTS AND OBLIGATIONS, AS WELL AS CONDITIONS, LIMITATIONS, AND EXCLUSIONS THAT MAY APPLY TO YOU. PLEASE READ THESE TERMS CAREFULLY.
We are Merton Pristine, LLC (“Contractor,” “company,” “we,” “us,” “our”), a company registered in Wisconsin, United States at 20203 W Lawnsdale Road, New Berlin, WI 53146.
This Agreement for Pest Control and Dog Waste Management Services is between Merton Pristine, LLC (“Contractor,” “company,” “we,” “us,” “our”) and the entity or individual (“Customer,” “you”) for the performance of Pest Control and Dog Waste Management services described herein. These parties, therefore, agree as follows:
You agree that by accessing the Services, you have read, understood, and agreed to be bound by all of these Legal Terms. IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM REQUESTING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.
We operate the website http://www.mertonpristine.com (the “Site,” “website”), as well as any other related products and services that refer or link to these legal terms (the “Legal Terms”) (collectively, the “Services”).
You can contact us by phone at (920) 248-9003, email at contact@mertonpristine.com, or by mail to 20203 W Lawnsdale Road, New Berlin, WI 53146, United States.
Supplemental terms and conditions or documents that may be posted on the Services from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to the Legal Terms at any time and for any reason. We will alert you about any changes by updating the “Last updated” date of these Legal Terms, and you waive any right to receive specific notice of each such change. It is your responsibility to periodically review these Legal Terms to stay informed of updates. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Legal Terms by your continued use of the Services after the date such revised Legal Terms are posted.
The Services are intended for users who are at least 18 years old. Persons under the age of 19 are not permitted to use or register for the Services.
We recommend that you print a copy of these Legal Terms for your records.
If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Services (or any portion thereof).
TABLE OF CONTENTS
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DEFINITIONS
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OUR SERVICES
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PURCHASES AND PAYMENT
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SUBSCRIPTIONS
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PROHIBITED ACTIVITIES
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CONTRIBUTION LICENSE
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GUIDELINES FOR REVIEWS
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THIRD-PARTY WEBSITES AND CONTENT
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PRIVACY POLICY
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TERM AND TERMINATION
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MODIFICATIONS AND INTERRUPTIONS
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GOVERNING LAW
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DISPUTE RESOLUTION
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CORRECTIONS
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DISCLAIMER
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LIMITATIONS OF LIABILITY
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INDEMNIFICATION
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ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES
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CONTACT US
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1. DEFINITIONS
As used herein and throughout these Legal Terms Agreement:
1.1 “Agreement” means the entirety of these Legal Terms.
1.2 “Customer,” “you” means the individual or entity listed above.
1.3 “Contractor,” “company,” “we,” “us,” “our” means Merton Pristine, LLC.
1.4 “Fee” or “Fees” shall mean the fee paid by Customer for the Services.
1.5 “Property” means the property or properties listed and described in the Service Estimate.
1.6 “Service Estimate” means the document emailed to Customer detailing the estimate for our provision of the Services.
1.7 “Service” means a single visit by our Contractor to a Property or one of the Properties to provide the Services.
1.8 “Services” means all pest control and dog waste management Services sold as a Service Subscription package to be provided to Customer by Contractor as described in this Agreement.
1.9 “Subscription” means Customer has signed up and will receive our Services on a recurring schedule.
1.10 “Contact Information” means the methods to communicate with Contractor related to these Legal Terms, including any one of the following:
1.11 Sending an email to: contact@mertonpristine.com;
1.12 Calling Contractor at: 920-248-9003; or
1.13 Submitting Contractor’s Contact Us page on Our website, located at: https://mertonpristine.com
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2. OUR SERVICES
2.1 We will provide the Customer with Services for the Property listed and described in the Service Estimate.
2.2 In our sole discretion, we may apply proprietary products to the Property, including products that contain chemicals. Contractor will receive written approval from Customer before any chemical applications are applied. Upon completion of a Service where a treatment is applied, we will post Pesticide Application Notification(s) on the Property and provide a written pesticide usage record to be left at the Property.
2.3 We shall be authorized to photograph the Property to document that our Services were rendered to Customer or document the progress of Services. Customer understands that such photographs will be stored in our third-party software.
3. PAYMENT, FEES, AND REFUNDS
You agree to provide current, complete, and accurate purchase and account information for all payments for Services. You further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed. Customer’s bank account or credit or debit card on file shall be billed prior to Contractor providing a Service for the Property. Sales tax will be added to the price of purchases as deemed required by us. All payments shall be in US dollars.
You agree to pay for the Services and you authorize us to charge your chosen payment provider for any such amounts upon executing this Agreement. We reserve the right to correct any errors or mistakes in pricing, even if we have already requested or received payment.
Customer may cancel or postpone an upcoming Service at no additional charge if Customer provides 36-hour advance notice to Contractor. The request shall be submitted via the Contact Information listed above excluding by mail or phone. Contractor may not be able to cancel Service if Customer provides less than 36-hour advance notice, due to the nature of the service and the purchase materials necessary for completing the Service. If Customer’s cancellation request is not timely received by Contractor and Contractor provides a Service or attempts Service, Customer is liable for the entire applicable Fee. If Contractor can honor a cancellation request received with less than 36-hour advance notice, Customer may incur a $40.00 cancellation fee at the discretion of the contractor.
We reserve the right to refuse Services. We may, in our sole discretion, limit or cancel Services.
Contractor may change the Fees, including the rate listed in Customer’s Service Estimate, by giving Customer 10 days’ notice during the Term of this Agreement as defined herein. Any rate changes shall be sent to Customer at the email address provided by Customer.
4. SUBSCRIPTION
Billing and Renewal
Your subscription will continue and automatically renew unless canceled. You consent to our charging your payment method on a recurring basis without requiring your prior approval for each recurring charge, until such time as you cancel the applicable order. The length of your billing cycle is monthly.
Cancellation
Your cancellation will take effect at the end of the current paid term. If you have any questions or are unsatisfied with our Services, please email us at contact@mertonpristine.com.
Fee Changes
We may, from time to time, make changes to the subscription fee and will communicate any price changes to you in accordance with applicable law.
5. PROHIBITED ACTIVITIES
You may not request or receive our Services for any purpose other than that for which we make the Services available. The Services may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us.
As a Customer of the Services, you agree not to:
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Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Services.
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Make improper use of our support services or submit false reports of abuse or misconduct.
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Engage in unauthorized framing of or linking to the Services.
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Harass, annoy, intimidate, or threaten any of our employees engaged in providing any portion of the Services.
6. CONTRIBUTION LICENSE
You agree that we may access, store, process, and use any information and personal data that you provide following the terms of the Privacy Policy.
7. GUIDELINES FOR REVIEWS
We may provide you areas on the Services to leave reviews or ratings. When posting a review, you must comply with the following criteria: (1) you should have firsthand experience with the person/entity being reviewed; (2) your reviews should not contain offensive profanity, or abusive, racist, offensive, or hateful language; (3) your reviews should not contain discriminatory references based on religion, race, gender, national origin, age, marital status, sexual orientation, or disability; (4) your reviews should not contain references to illegal activity; (5) you should not be affiliated with competitors if posting negative reviews; (6) you should not make any conclusions as to the legality of conduct; (7) you may not post any false or misleading statements; and (8) you may not organize a campaign encouraging others to post reviews, whether positive or negative.
We may accept, reject, or remove reviews at our sole discretion. We have absolutely no obligation to screen reviews or to delete reviews, even if anyone considers reviews objectionable or inaccurate. Reviews are not endorsed by us, and do not necessarily represent our opinions or the views of any of our affiliates or partners. We do not assume liability for any review or for any claims, liabilities, or losses resulting from any review. By posting a review, you hereby grant to us a perpetual, non-exclusive, worldwide, royalty-free, fully paid, assignable, and sublicensable right and license to reproduce, modify, translate, transmit by any means, display, perform, and/or distribute all content relating to review.
8. THIRD-PARTY WEBSITES AND CONTENT
Our website may contain links to other websites (“Third-Party Websites”) as well as articles, photographs, text, graphics, pictures, designs, music, sound, video, information, applications, software, and other content or items belonging to or originating from third parties (“Third-Party Content”). Such Third-Party Websites and Third-Party Content are not investigated or monitored by us, and we are not responsible for any Third-Party Websites accessed through our website. You agree and acknowledge that we do not endorse the products or services offered on Third-Party Websites and you shall hold us blameless from any harm caused by your purchase of such products or services. Additionally, you shall hold us blameless from any losses sustained by you or harm caused to you relating to or resulting in any way from any Third-Party Content or any contact with Third-Party Websites.
9. PRIVACY POLICY
We care about data privacy and security. Please review our Privacy Policy. By visiting our site and requesting Services, you agree to be bound by our Privacy Policy, which is incorporated into these Legal Terms.
10. TERM AND TERMINATION
These Legal Terms shall remain in full force and effect while you receive Services. WITHOUT LIMITING ANY OTHER PROVISION OF THESE LEGAL TERMS, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SERVICES (INCLUDING BLOCKING CERTAIN IP ADDRESSES), TO ANY PERSON FOR ANY REASON OR FOR NO REASON, INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE LEGAL TERMS OR OF ANY APPLICABLE LAW OR REGULATION. WE MAY TERMINATE YOUR USE OR PARTICIPATION IN THE SERVICES OR DELETE ANY CONTENT OR INFORMATION THAT YOU POSTED AT ANY TIME, WITHOUT WARNING, IN OUR SOLE DISCRETION.
If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress.
This Agreement shall commence on the date this Agreement is executed by Customer (the “Effective Date”) by either accepting these terms or paying the Advanced Fee or first Monthly Installment Fee or Time of Service Fee, whichever is earlier. This Agreement shall continue until January 2, 2026 (the “Initial Term”) or until a new contract is initiated, whichever comes first. After expiration of the Initial Term, this Agreement will automatically renew for successive 12- month periods (each of which is a “Renewal Term” and together with the Initial Term is the “Term”) unless Customer declines renewal or terminates this Agreement in a manner
defined herein.
Contractor will increase the Fees for the Services prior to the beginning of each Renewal Term. Contractor will notify Customer of any Renewal Term rate increases at least thirty (30) days before this Agreement is scheduled to renew.
To decline the automatic renewal, Customer must notify Contractor at the Contact Information listed above that Customer wishes to terminate this Agreement at least twenty-eight (28) days before the expiration of the Initial Term or any Renewal Term, as applicable.
This Agreement may be terminated by the mutual agreement of the parties, or if any party:
Becomes insolvent, files a petition in bankruptcy, makes an assignment for the benefit of its creditors; or
Breaches any of its material responsibilities or obligations under this Agreement, which breach is not remedied within ten (10) days from receipt of written notice of such breach.
Contractor may terminate this Agreement immediately if:
Contractor’s employees or agents feel threatened, harassed, or otherwise uncomfortable when performing the Services; or
Customer’s Account on File is declined for any reason and Customer has not remedied the situation within 48 hours of Contractor’s notice of decline.
Customer may terminate this Agreement by providing 28 days notice to Contractor at the Contact Information listed above.
In the event of termination, Contractor shall be compensated for the Services performed through the date of termination if payment for same has not previously been made.
11. MODIFICATIONS AND INTERRUPTIONS
This Agreement may be modified by mutual agreement of the parties. Any modification of this Agreement must be in writing. Failure by either party to enforce any right or to seek to remedy any breach under this Agreement shall not be construed as a waiver of such rights nor shall a waiver by either party of default in one or more instances be construed as constituting a continuing waiver or as a waiver of any other breach.
12. GOVERNING LAW
These Legal Terms and our Services are governed by and construed in accordance with the laws of the State of Wisconsin applicable to agreements made and to be entirely performed within the State of Wisconsin, without regard to its conflict of law principles.
13. DISPUTE RESOLUTION
Any legal action of whatever nature brought by either you or us (collectively, the “Parties” and individually, a “Party”) shall be commenced or prosecuted in the state and federal courts located in Waukesha County, Wisconsin, and the Parties agree to attempt to resolve any dispute by negotiation between the parties. If they are unable to resolve the dispute, either party may commence litigation in the state of Wisconsin. The prevailing party in any dispute resolved through litigation shall be entitled to recover its attorneys’ fees and costs. In all other circumstances, the parties specifically consent to jurisdiction of Waukesha County, Wisconsin. The parties hereby waive any jurisdictional or venue defenses available to them.
Contractor is an independent contractor, not an employee of Customer or any entity affiliated with Customer. Contractor shall provide the Services under the general direction of Customer, but Contractor shall determine, in Contractor’s sole discretion, the manner and means by which the Services are accomplished. This Agreement does not create a partnership or joint venture and neither party is authorized to act as agent or bind the other party except as expressly stated in this Agreement.
In no event shall any claim, action, or proceeding brought by either Party related in any way to the Services be commenced more than one (1) year after the cause of action arose.
14. CORRECTIONS
There may be information on the website that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the website at any time, without prior notice.
15. DISCLAIMER
THE SERVICES ARE PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR RECEIVING OF THE SERVICES WILL BE AT YOUR SOLE RISK. AS WITH THE PURCHASE OF A SERVICE THROUGH ANY MEDIUM OR IN ANY ENVIRONMENT, YOU SHOULD USE YOUR BEST JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE.
Customer represents and warrants that:
You shall comply with the terms and conditions of this Agreement.
Customer notified Contractor of the following:
Whether the Property has any unique property lines and if so where;
Whether there are areas of the Property that Contractor should not treat or provide services to;
Whether there are any structures on the Property and, if so, whether any special instructions apply;
Whether the Property is subject to any municipal ordinances or environmental regulations that may interfere with Contractor’s ability to render the Services;
Whether the Property has a pool, wellhead, or waterway and if so where; and
Whether Customer keeps or allows any animals on the Property that may be outside during the rendering of the Services (e.g., cows, dogs, sheep, cats, etc.).
Contractor states as follows:
Contractor represents and warrants to Customer that Contractor will provide the Services in a professional manner and in accordance with all reasonable professional standards for such services.
EXCEPT FOR THE EXPRESS REPRESENTATIONS AND WARRANTIES STATED IN THIS AGREEMENT, IF ANY, CONTRACTOR MAKES NO WARRANTIES WHATSOEVER. CONTRACTOR EXPLICITLY DISCLAIMS ANY OTHER WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, IN REGARD TO THE SERVICES OR GOODS CONTRACTOR OFFERS FOR SALE INCLUDING BUT NOT LIMITED TO COMPLIANCE WITH LAWS OR GOVERNMENT RULES OR REGULATIONS APPLICABLE TO THE SERVICES AND THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AND SHALL NOT BE LIABLE FOR ANY INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY NATURE, EVEN IF CONTRACTOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
16. LIMITATIONS OF LIABILITY
IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, OR OTHER DAMAGES ARISING FROM OUR SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO US DURING THE THREE (3) MONTH PERIOD PRIOR TO ANY CAUSE OF ACTION ARISING. CERTAIN US STATE LAWS AND INTERNATIONAL LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.
17. INDEMNIFICATION
You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of: (1) our Services; (2) breach of these Legal Terms; (3) any breach of your representations and warranties set forth in these Legal Terms; (4) your violation of the rights of a third party, including but not limited to intellectual property rights. Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.
18. ELECTRONIC COMMUNICATIONS, TRANSACTION, AND SIGNATURES
Visiting our Website, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email or phone, satisfy any legal requirement that such communication be in writing. You hereby waive any rights or requirements under any statues, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by any means other than electronic means.
19. CONTACT US
In order to resolve a complaint regarding the Services or to receive further information regarding the Services, please contact us at:
Merton Pristine, LLC
20203 W Lawnsdale Road
New Berlin, WI 53146
United States
Phone: (920) 248-9003
Email: contact@mertonpristine.com